How we handle the personal data you share with us, and the rights you hold over it.
ISRA FZCO is a Dubai free-zone company, established in 2025 and licensed by the DMCC. This notice explains how we handle personal data submitted through our website, and it reflects the principles of the EU General Data Protection Regulation (GDPR) and the UAE Personal Data Protection Law (PDPL).
We are designing our operations around clear governance, transparency, and careful handling of information. This notice describes our current practices and will be updated as our activity develops.
We collect only the information you choose to provide through our contact form. This is limited to your name, company, country, email address, and the message you send us. We do not ask for special categories of personal data, and we request that you do not include sensitive details in your message.
We use the information you provide to respond to your enquiry, to correspond with you, and to assess whether there may be a basis for cooperation. Where an enquiry relates to a potential commercial relationship, we may retain relevant correspondence to inform later counterparty screening and due diligence. We do not use your data for automated decision-making or profiling.
We process contact-form data on the basis of our legitimate interest in responding to enquiries and developing business relationships, and, where applicable, on the basis of steps taken at your request before entering into any dealings. Where consent is the appropriate basis under applicable law, we rely on the consent you give by submitting the form, which you may withdraw at any time.
We do not sell personal data. We do not share it with third parties for marketing purposes. We may share limited information with service providers who support our website and communications, and only to the extent necessary and under appropriate confidentiality and data-protection terms. We may also disclose information where required by law or by a competent authority.
We retain contact-form data only for as long as necessary to respond to your enquiry and to manage any resulting correspondence, and thereafter for a reasonable period consistent with our legal and record-keeping obligations. When data is no longer required, we take steps to delete or anonymise it.
We apply reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. Access to enquiry data is limited to those who need it to correspond with you. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or delete it, object to or restrict its processing, and, where relevant, request a copy in a portable format. Where we rely on consent, you may withdraw it at any time. To exercise any of these rights, please contact us using the details below, and we will respond within the timeframes required by applicable law.
Our website uses functional cookies only. These support the basic operation of the site and are not used for advertising or cross-site tracking. You can manage or disable cookies through your browser settings, though some features of the site may not work as intended if you do so.
If you have questions about this notice or wish to exercise your rights, please contact us at info@israfzco.com. Our registered office is Unit 3O-01-4768, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, UAE.